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We collect and store certain information as a result of your interactions with Our Website, services and advertising (Examples of interactions would be when you register, sign up for promotions, make a purchase, or to receive newsletters).
The information We may collect include:
Even if you do not use these services, or for example, do not proceed with a purchase, We will still gather any personal details entered and information about your activity on the Website to understand what parts of the Website and what products you are interested in, so that We can improve Our Website and tailor Our services to you. Further details can be found in the Cookies section of this page.
The information We collect enables Us to communicate with you, to carry out the technical and commercial supporting functions that provide you with an efficient, customised and secure experience, and to continually improve Our services.
We may use your information:
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information We collect.
We always aim to improve the services We offer. As a result We occasionally canvass Our customers using surveys, provided that they have given their prior and express consent. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from Us. Should you choose to do so, We will treat the information you provide with the same high standard of care as all other customer information.
When selecting a password for your account, We encourage you to select a unique combination of numbers, letters(case sensitive) and special characters known only to you. We do not recommend that you disclose your password to others. You are responsible for all actions taken in the name of your account. If you believe your password and/or your account has been compromised, please contact Us as a matter of urgency and change your password immediately.
You may alter most of your personal information by accessing your account in Account Center. You must alter the personal information within your account if it becomes inaccurate. Some information, such as that displayed in a customer review cannot be removed by you. If you have difficulty accessing or altering the information We hold about you please contact Us.
You may request that your account be closed at any time by contacting Our customer service team. Upon your request, We will close your account as soon as reasonably possible, subject to the status of your account. We will retain personal information from closed accounts in order to comply with Our obligations under applicable laws and to assist with any investigations We may need to perform.
Due to Chinese New Year Break, orders from China Warehouse WILL NOT be dispatched UNTIL 1st February, 2020.We apologize for any inconvenience caused to you.